Questions, answered
Getting started, billing and privacy.
Getting started
How do I start budgeting?
Give it one month: add your accounts, keep the default categories, set two budgets, schedule your bills and review the month in fifteen minutes. The first-month guide walks you through it.
Do I need to install anything?
No. Qesto runs in any modern browser. On a phone, add it to the home screen and it opens like an app.
Can I import from my bank?
Yes - any CSV your bank exports, or a BudgetBakers Wallet export. You review every row before it's saved. Direct bank connections aren't available yet.
How is Safe to spend worked out?
What's left of your last income on the accounts you pick, plus income coming, minus bills, taxes and your safety buffer until the next one. The rest is split over the days left. Older money only steps in when you'd run short.
Plans and billing
Is Qesto free?
Yes. The free plan never expires and has every core feature. It only limits how many accounts, budgets, labels, templates and recurring rules you keep.
Can I cancel or get a refund?
- Cancel any time in Settings. Premium runs to the end of the paid period.
- Withdraw within 14 days of buying, in Settings or by writing to support@qesto.app. Lifetime is refunded in full, a subscription minus the days used. Terms in the refund policy.
- Downgrading deletes nothing. Above the free limits you just can't add more.
Privacy and your data
Who can read my transactions?
Payees, notes and descriptions are encrypted with a key from your password - a database copy can't be read without it. Amounts, dates, categories and labels aren't encrypted; they power reports. Stored in the EU. No ads, no data selling.
What if I lose my recovery key?
While you're signed in, make a new one in Settings. Keep it offline.
Lose both your password and your recovery key, and your encrypted notes can't be recovered - by anyone, including us.
Can I export or delete my data?
Yes. Export to CSV on every plan, any time. Delete your account and its data from Settings.
Still have a question?
Write to Adam at support@qesto.app. Every email gets a personal reply.